Information we collect
When you enquire or book an appointment, we may collect your name, phone number, email address, preferred appointment time, dental concern, and any information you voluntarily share with our clinic team.
Patient privacy
Your information deserves the same care as your smile.
This Privacy Policy explains how Alpha Dental Studio, RA Puram collects, uses, protects, and manages personal and dental information shared through our website and clinic.
Last updated: 22 July 2026
Dental and health information
During clinical care, Alpha Dental Studio may maintain consultation notes, medical and dental history, prescriptions, diagnostic images, treatment plans, consent records, invoices, and progress photographs where relevant to your care.
How we use information
We use your information to respond to enquiries, schedule and remind you about appointments, provide dental care, coordinate with the appropriate specialist, prepare treatment plans, process payments, and improve patient service.
Calls, WhatsApp and email
If you contact us or submit a form, our team may respond by phone, WhatsApp, SMS, or email regarding your enquiry, appointment, treatment follow-up, or clinic-related updates. You may ask us to stop non-essential messages at any time.
Sharing and specialist care
We do not sell personal information. Information may be shared only with authorised Alpha Dental team members, consultant specialists involved in your care, essential service providers under confidentiality obligations, or authorities when required by law.
Security and retention
We use reasonable administrative and technical safeguards to protect patient information. Records are retained only for as long as necessary for clinical, legal, accounting, and patient-support purposes, then securely deleted or disposed of where appropriate.
Website data and cookies
Our website may use essential cookies and basic analytics information such as browser type, device type, referring page, and pages visited. This helps us maintain performance and understand how visitors use the website.
Your choices and rights
You may ask to review or correct personal information held by us, withdraw optional communication consent, or request deletion where it does not conflict with clinical record-keeping or legal requirements. We may verify your identity before acting on a request.